/* ZUNQIVAR — CONTACT US / WARM EDITORIAL */
.zq-contact {
--zq-cream:#faf7f2;
--zq-sand:#f3e9dd;
--zq-coffee:#392c27;
--zq-espresso:#241c19;
--zq-caramel:#b47c51;
--zq-gold:#d6b68c;
--zq-muted:#776d65;
--zq-border:#e9dfd4;
max-width:1120px;
margin:0 auto;
padding:16px 24px 76px;
color:#3b332e;
font-family:Arial,Helvetica,sans-serif;
font-size:14px;
line-height:1.85;
}
.zq-contact,
.zq-contact * {
box-sizing:border-box;
}
.zq-contact h2,
.zq-contact h3,
.zq-contact p {
margin-top:0;
}
.zq-contact h2,
.zq-contact h3 {
font-family:Georgia,"Times New Roman",serif;
}
.zq-contact a {
text-decoration:none;
}
/* HERO */
.zq-contact .zq-hero {
position:relative;
overflow:hidden;
padding:55px 56px;
border-radius:15px;
color:#fff;
background:
radial-gradient(circle at 90% 15%,rgba(237,191,141,.19),transparent 35%),
linear-gradient(120deg,#241c19 0%,#49352b 47%,#8a5b3d 100%);
background-size:180% 180%;
animation:zq-contact-flow 16s ease-in-out infinite;
}
.zq-contact .zq-hero:before {
content:"";
position:absolute;
top:-150px;
right:-100px;
width:390px;
height:390px;
border:1px solid rgba(239,207,166,.25);
border-radius:50%;
box-shadow:
0 0 0 38px rgba(239,207,166,.035),
0 0 0 85px rgba(239,207,166,.025);
pointer-events:none;
}
.zq-contact .zq-eyebrow {
position:relative;
z-index:1;
display:block;
margin-bottom:17px;
color:#e9c9a1;
font-size:10px;
font-weight:700;
letter-spacing:2.2px;
text-transform:uppercase;
}
.zq-contact .zq-hero h2 {
position:relative;
z-index:1;
max-width:740px;
margin-bottom:17px;
color:#fffaf5;
font-size:clamp(30px,4vw,51px);
font-weight:400;
line-height:1.17;
letter-spacing:-.8px;
}
.zq-contact .zq-hero p {
position:relative;
z-index:1;
max-width:720px;
margin-bottom:0;
color:#f0e3d7;
font-size:14px;
line-height:1.9;
}
/* CONTACT CARDS */
.zq-contact .zq-contact-cards {
display:grid;
grid-template-columns:1fr 1fr;
gap:15px;
margin:18px 0 35px;
}
.zq-contact .zq-contact-card {
position:relative;
overflow:hidden;
padding:25px 26px;
border:1px solid var(--zq-border);
border-radius:12px;
background:linear-gradient(145deg,#fff,#fbf6ef);
transition:transform .3s,box-shadow .3s;
}
.zq-contact .zq-contact-card:before {
content:"";
position:absolute;
top:0;
left:0;
right:0;
height:2px;
background:linear-gradient(90deg,#b47c51,#e5c7a0,transparent);
}
.zq-contact .zq-contact-card:hover {
transform:translateY(-3px);
box-shadow:0 12px 28px rgba(77,49,31,.08);
}
.zq-contact .zq-card-label {
display:block;
margin-bottom:9px;
color:#b0835e;
font-size:10px;
font-weight:700;
letter-spacing:1.6px;
text-transform:uppercase;
}
.zq-contact .zq-card-value {
display:block;
color:#49352b;
font-family:Georgia,"Times New Roman",serif;
font-size:21px;
line-height:1.5;
overflow-wrap:anywhere;
}
.zq-contact .zq-card-note {
margin:8px 0 0;
color:#796f67;
font-size:12px;
}
/* SECTIONS */
.zq-contact .zq-section {
display:grid;
grid-template-columns:31% minmax(0,1fr);
gap:30px;
padding:35px 4px;
border-bottom:1px solid var(--zq-border);
}
.zq-contact .zq-section-label {
display:block;
margin-bottom:9px;
color:#b48a65;
font-size:10px;
font-weight:700;
letter-spacing:1.8px;
text-transform:uppercase;
}
.zq-contact .zq-section h3 {
margin-bottom:0;
color:#47352d;
font-size:25px;
font-weight:400;
line-height:1.3;
}
.zq-contact .zq-section-content p {
margin-bottom:13px;
color:#6b625c;
font-size:13.5px;
line-height:1.95;
}
.zq-contact .zq-section-content p:last-child {
margin-bottom:0;
}
.zq-contact .zq-section-content strong {
color:#49352b;
}
/* INFORMATION LIST */
.zq-contact .zq-list {
margin:12px 0 18px;
padding-left:20px;
color:#6b625c;
font-size:13px;
}
.zq-contact .zq-list li {
margin-bottom:8px;
padding-left:4px;
}
.zq-contact .zq-list li::marker {
color:#b47c51;
}
/* NOTE BOX */
.zq-contact .zq-note {
margin:19px 0;
padding:19px 22px;
border-left:3px solid #bd9066;
border-radius:0 9px 9px 0;
background:linear-gradient(110deg,#fffaf4,#f3e7d9);
}
.zq-contact .zq-note strong {
display:block;
margin-bottom:6px;
font-size:12px;
color:#67472f;
}
.zq-contact .zq-note p {
margin:0;
font-size:12px;
line-height:1.9;
}
/* BUSINESS INFORMATION */
.zq-contact .zq-business {
position:relative;
overflow:hidden;
margin-top:38px;
padding:35px 38px;
border-radius:14px;
color:#fff;
background:
radial-gradient(circle at 100% 0%,rgba(229,186,135,.14),transparent 35%),
linear-gradient(135deg,#241c19,#4c382d);
}
.zq-contact .zq-business-top {
margin-bottom:23px;
padding-bottom:17px;
border-bottom:1px solid rgba(255,255,255,.17);
}
.zq-contact .zq-business-top span {
display:block;
margin-bottom:8px;
color:#dcb68b;
font-size:10px;
font-weight:700;
letter-spacing:2px;
text-transform:uppercase;
}
.zq-contact .zq-business-top h3 {
margin:0;
color:#fffaf4;
font-size:27px;
font-weight:400;
}
.zq-contact .zq-business-grid {
display:grid;
grid-template-columns:1fr 1fr;
column-gap:28px;
}
.zq-contact .zq-business-item {
display:grid;
grid-template-columns:135px minmax(0,1fr);
gap:12px;
padding:12px 0;
border-bottom:1px solid rgba(255,255,255,.11);
}
.zq-contact .zq-business-item.zq-full {
grid-column:1/-1;
}
.zq-contact .zq-business-item strong {
color:#dfba91;
font-size:10px;
font-weight:700;
letter-spacing:.6px;
text-transform:uppercase;
}
.zq-contact .zq-business-item span {
color:#f7efe8;
font-size:12px;
overflow-wrap:anywhere;
}
/* FINAL QUESTION */
.zq-contact .zq-question {
display:flex;
align-items:center;
justify-content:space-between;
gap:24px;
margin-top:22px;
padding:25px 28px;
border:1px solid #eadbca;
border-left:4px solid #bd9066;
border-radius:10px;
background:linear-gradient(110deg,#fffaf4,#f3e7d9);
}
.zq-contact .zq-question h3 {
margin-bottom:5px;
color:#4a352a;
font-size:21px;
font-weight:400;
}
.zq-contact .zq-question p {
margin:0;
color:#796c60;
font-size:12.5px;
}
.zq-contact .zq-button {
display:inline-flex;
align-items:center;
justify-content:center;
flex-shrink:0;
min-height:42px;
padding:11px 20px;
border-radius:6px;
background:linear-gradient(110deg,#49352b,#8c5b3e);
color:#fff!important;
font-size:11px;
font-weight:700;
letter-spacing:.5px;
transition:transform .25s,box-shadow .25s;
}
.zq-contact .zq-button:hover {
transform:translateY(-2px);
box-shadow:0 8px 18px rgba(74,48,30,.18);
}
.zq-contact a:focus-visible {
outline:2px solid #b47c51;
outline-offset:4px;
}
@keyframes zq-contact-flow {
0%,100% {background-position:0% 50%;}
50% {background-position:100% 50%;}
}
/* MOBILE */
@media(max-width:760px) {
.zq-contact {
padding:10px 15px 50px;
}
.zq-contact .zq-hero {
padding:38px 26px;
}
.zq-contact .zq-hero h2 {
font-size:33px;
}
.zq-contact .zq-contact-cards {
grid-template-columns:1fr;
gap:11px;
margin-bottom:20px;
}
.zq-contact .zq-contact-card {
padding:20px;
}
.zq-contact .zq-section {
grid-template-columns:1fr;
gap:13px;
padding:27px 2px;
}
.zq-contact .zq-section h3 {
font-size:23px;
}
.zq-contact .zq-business {
padding:28px 22px;
}
.zq-contact .zq-business-grid {
grid-template-columns:1fr;
}
.zq-contact .zq-business-item {
grid-template-columns:1fr;
gap:3px;
}
.zq-contact .zq-question {
flex-direction:column;
align-items:flex-start;
padding:23px;
}
.zq-contact .zq-button {
width:100%;
}
}
@media(prefers-reduced-motion:reduce) {
.zq-contact *,
.zq-contact *::before,
.zq-contact *::after {
animation:none!important;
transition:none!important;
}
}
𝒛𝒖𝒏𝒒𝒊𝒗𝒂𝒓™ / Customer Care
How can we help?
Have a question about one of our household
essentials, an existing order, delivery,
or a return request? Our customer support
team is here to help you find the
information you need. Please review
the guidance below before getting in touch.
01 / Order Assistance
Question About an Existing Order
Please include your order number and the
email address used during checkout when
contacting us about an existing order.
This information helps our support team
locate and review your purchase more
efficiently.
You can contact us at
service@zunqivar.com
for assistance with order information,
delivery updates, or other questions
relating to your purchase.
02 / Order Concerns
Problems With Your Order
If your item arrives damaged, defective,
incomplete, incorrect, or materially
different from the product description,
please contact our customer support team
so we can review the issue.
To help us understand your concern and
review it efficiently, please provide:
- Your order number.
- A clear description of the issue.
- Relevant photographs or videos, where appropriate.
- A photograph of the shipping label and exterior packaging, if available.
After reviewing the information provided,
our customer support team can explain
the applicable next steps in accordance
with our published policies.
Important Information
Please do not dispose of an affected
product or its original packaging
before contacting customer support,
where keeping those items is safe
and practical. Photographs and
packaging information may help us
review delivery-related concerns.
03 / Returns & Exchanges
Before Returning an Item
Please contact our customer support team
before arranging any return to us.
Do not automatically send items to
our registered business address.
Once your return request has been
reviewed and approved, our customer
support team will provide the appropriate
return instructions, address, and
any applicable requirements.
For details about return eligibility,
refunds, and related procedures,
please review our
Return & Refund Policy
.
04 / Customer Care
Response Time
Our customer support team is available
daily from
8:00 AM – 10:00 PM.
We aim to respond to customer inquiries
as promptly as possible during our
published service hours.
Response times may vary depending on
inquiry volume and the nature of your
request. For order-related assistance,
including your order number in the
initial message can help us review
your inquiry more efficiently.
Company Details
Business & Contact Information
Brand Name
𝒛𝒖𝒏𝒒𝒊𝒗𝒂𝒓™
Website
zunqivar.com
Legal Company Name
Guangzhou Xiangying E-commerce Co., Ltd.
Business Type
Limited Liability Company
(Solely Owned by a Natural Person)
Legal Representative
Huang Xiangying
Registered Address
Room C3904-8, Building 1,
No. 2 Helong 1st Road,
Baiyun District, Guangzhou,
Guangdong Province, China
Customer Support Email
service@zunqivar.com
Customer Support Phone
+86 4008880296
Customer Service Hours
8:00 AM – 10:00 PM Daily
Still need help with your order?
Contact our customer support team
with your order number and a brief
description of your question.
Email Customer Support →